Our experienced and highly qualified staff will provide compassion, knowledge and the management necessary to make a smooth transition for you and your loved ones.
We offer a range of services that vary depending on your specific needs and situation. Let us make the move less stressful for you and your family.
There are no words that I can think of to properly express my overwhelming satisfaction with the way you performed. I can honestly say there was absolutely no way I could have managed this move without your professional help.
“I helped a dear friend in Naples, FL move a 99-year-old WWII widow into independent living. He trusted us to navigate his entire move and set up his new apartment,” Beth Ann explained. She began researching moving management and realized that it was a wonderful concept, backed by a trusted organization, the National Association of Senior Move Managers. She became Certified Move Manager.
Beth Ann knows that she is happiest when she is helping people. She and a former coworker, Robin Johnson, knew they wanted to dedicate their time to putting people first. So they joined forces and co-founded BCMM.
One way they do that is through attention to detail. Whether their clients are downsizing or upsizing, Beth Ann, Robin and their team of professionally trained staff always work diligently to ensure that everything is handled. No ma er if the client wishes to be hands-off or in the captain’s seat throughout the process, BCMM makes sure that they know what’s happening and that they feel like all of their wishes are being met.
“We truly love what we do, those we get to do it with and getting to laugh together while doing it! We o en say our greatest days are those that end with hugs from our clients,” Robin said.
Beth Ann believes that it’s absolutely important for business owners to keep five things in mind. First, customer service should always be top of mind. To achieve that, communication must be streamlined and prioritized. Next, she advises, “Stay focused and always treat your customers and staff as you hope to be treated. And always pay your staff accordingly.” Finally, she says that business owners should always anticipate and solve problems before they become an issue.
As featured in TOPS in Lexington.